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About Us


Being a hosting customer can be embarrassing - you frequently need to cope with server downtimes and an inadequate and slow customer service. To top it all off, you need to log at least in 2 administrative consoles so as to manage your domains, billing transactions and your website itself. When we launched Host Protects, we tried to alter all that.

A Pioneering Hosting Approach

The web hosting Control Panel is the part of the hosting platform that the customers in fact see. And 90% of the hosting service providers out there employ one and the same Control Panel - cPanel. We, however, consider cPanel to be old and tough to use - it simply hinders our work. That is the reason why we took the decision to utilize another web hosting Control Panel - the Hepsia hosting Control Panel. It's new, has a fresh look & feel and offers billing, domain name and website management options, so you can manage all facets of your web presence from one place. What's more, it has a drag 'n' drop File Manager, so you won't have to resort to an FTP client. Our tests have revealed that the Hepsia Control Panel is three times faster than other hosting Control Panels! We have also prepared a web hosting Control Panel demo - you can see for yourself how the Hepsia hosting Control Panel functions.

A Stable Hosting Service

Your website has to be visible online. This is the reason why we count on secure servers powered by the winning mix of Linux and Apache. We are also working with 4 state-of-the-art datacenters where you can host your website. This permits us to offer a 99.9% uptime guarantee.

A People-Centered Approach

Last, but certainly not least - we are there for you! We have Live Chat techs who are there to respond to all your pre-sale enquiries and to help you correct minor technical issues. We have a top-quality round-the-clock client support service. We offer a 1-hour trouble ticket response time guarantee, but in most cases our customer care team reps respond to trouble tickets within 20 mins!

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 272540

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com